Doing business, with Chinese factory characteristics: “Every single line in the contract was review with them before they signed it. Every point was agreed to. Dates were confirmed. Qtty’s and time frames agreed to.
And then they got the money and EVERY item that was important (material, quality, times, prices) were all no longer committed to.
We have a negotiator/problem solver that we hired just for situations like this.
Here is what she reported to me after the order issues had been resolved.
1. They did it on purpose…”