Doing business, with Chinese factory characteristics: “Every single line in the contract was review with them before they signed it. Every point was agreed to. Dates were confirmed. Qttyâ€™s and time frames agreed to.
And then they got the money and EVERY item that was important (material, quality, times, prices) were all no longer committed to.
We have a negotiator/problem solver that we hired just for situations like this.
Here is what she reported to me after the order issues had been resolved.
1. They did it on purpose…”